Shipping Policy

Thank you for shopping with UltraGreen Cosmetics Trading L.L.C. We are committed to delivering your orders quickly and efficiently.

Shipping Destinations

We currently ship to:

• United Arab Emirates (UAE)

• Gulf Cooperation Council (GCC) countries, including Bahrain, Kuwait, Oman, Qatar, and Saudi Arabia

• Selected international destinations (Rest of World)

UAE Shipping

Fast Shipping

• Delivery within 24 hours (where available)

• Shipping Fee: AED 50

Standard Shipping

• Delivery within 1–3 business days

• Shipping Fee: AED 20

• Applicable for orders below AED 200

Free Shipping

• Available on all UAE orders of AED 200 and above

GCC Shipping

Standard Shipping

• Shipping Fee: AED 60

• Applicable for orders below AED 500

Free Shipping

• Available on GCC orders of AED 500 and above

Delivery times vary depending on the destination country and customs clearance procedures.

International Shipping

We offer international shipping to selected countries.

• Standard Shipping Fee: AED 100

• Delivery times vary depending on the destination and customs processing.

Order Processing

• Orders are processed during normal business days (Monday to Friday, excluding UAE public holidays).

• Orders placed after business hours or on weekends will be processed on the next business day.

Delivery Delays

While we strive to meet our delivery estimates, delays may occasionally occur due to weather conditions, public holidays, customs clearance, courier operations, or other circumstances beyond our control.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation and tracking information (where available).

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. UltraGreen Cosmetics Trading L.L.C. is not responsible for delays or additional charges resulting from incorrect or incomplete delivery addresses.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

UltraGreen Cosmetics Trading L.L.C.
Email: info@ultragreenlife.com
Website: www.ultragreenlife.com